• Academic Title:  PhD
• Grade:  Associate Professor
• Field of Expertise:Management of Information Systems, Knowledge Management Systems, electronic Business Management  
• Teaching Department:Information Systems
• E-mail:h.benbya @ supco-montpellier.fr
• Tel.: +33 4 67 10 28 19

Diploma

• 2006:PhD in E-Business (University of Lecce, Italy & UCLA Anderson Business School, USA)  
• 2002:Master in E-Business (University of Lecce, Italy)  
• 2001:Master in Management Science (IAE Aix-en-Provence, France) 

Bio

Hind Benbya is Associate Professor of Information Systems at GSCM-Montpellier Business School, France (since 2006). Prior to this she held visiting positions at the UCLA Anderson Business School and in Grenoble School of Management. Dr. Benbya’s research and consulting specializes in supporting the effectiveness of information systems and its evolution over time (Implementation, alignment, complementary mechanisms and evolution) in particular for Knowledge management systems. On this line of research she published, and presented several papers in international journals and conferences and has two books forthcoming. She’s in the editorial board of the International Journal of Knowledge Management and Advances in Knowledge Management Book Series. She is also member of the GSCM Research center (CEROM).

Publications

Peer reviewed journals

• Belbaly N. Forthcoming. Investigating the impact of knowledge management factors on new product development performance.International Journal of Knowledge Management, 5(3).

• Benbya, H. & Meissonnier, R. 2007, La contribution des Systèmes de gestion des connaissances au développement de nouveaux produits. Systèmes d'Information et Management, 12(1):75-95.

• Benbya H. & McKelvey B. 2006. Using coevolutionary and complexity theories to improve IS alignment: a multi-level approach. Journal of Information Technology, 21(4) : 284-298.

• Benbya H. 2006. Mecanisms for knowledge Management Systems Effectiveness: Evidence from the Silicon Valley. In K. Mark Weaver (Ed.), Best Paper Proceedings of the Sixty fifth Annual Meeting of the academy of Management (CD), ISSN, 1543-8643.

• Meissonier R., Houzé E., Benbya H. & Belbaly N. 2006. Performance factors of a "full distance learning": the case of undergraduate students in academic exchange. Communications of the AIS, 18 : 239-258. 

• Benbya, H., & McKelvey, B. 2006, Toward a complexity theory of information systems development. Information Technology and People Journal, 19(1) : 12-34.

• Benbya H. & Belbaly N. 2005, Mechanisms for knowledge management systems effectiveness: an exploratory analysis. Knowledge and Process Management Journal, 12(3) : 203-216.

• Benbya H. & Passiante G., & Belbaly N. 2004. Corporate Portal: a tool for knowledge management synchronization. International Journal of Information Management, 21 : 201-220.

• Benbya H. & Passiante G. & Belbaly N. 2004. Toward a Conceptual Model for Managing Customer Knowledge in a Destination Marketing System. Quarterly Journal for Electronic Commerce : 167-176.

• Benbya H. & Belbaly N. 2002. The "New" New Economy: Lessons Learned from the Burst of Dot Com's Bubble, Dispelling the Myths ot the New Economy. Journal of E-Business, 2(2). 
  
   

PhD Thesis & Books

• Benbya H. 2008. Knowledge Management Systems Implementations: Lessons from the Silicon Valley. Oxford, Chandos Publishing.

• Benbya H. 2006. Mechanisms for Knowledge Management Systems Effectiveness : Empirical Evidence from the Silicon Valley. Thèse de doctorat en E-Business, Université de Lecce, Italie. 

•  Benbya H., Belbaly N. & Meissonier R. Forthcoming. Successful OSS Project Design and Implementation: Requirements, Tools, Social Designs, Reward Structures and Coordination Methods. Hampshire, Gower Publishing Limited. 

Book chapters

• Belbaly N. & Benbya H. Forthcoming. A stage model for NPD process maturity and IKMS implementation. In Xuan F. Zha (Ed.). Artificial Intelligence and Integrated Intelligent Information Systems: Emerging Techniques and Applications. National Institute of Standards and Technology.

• Benbya H., 2006. Knowledge Management processes and enabling factors (in Italian) “Processi e fattori abilitanti la gestione della conoscenza organizzativa. In Campisi D. & Passiante G. (Eds.). Fondamenti di Knowledge Management: Conoscenza e Vantaggio Competitivo. 

• Belbaly N. & Passiante G. & Benbya H. 2004. Knowledge Based Destination Management Systems. In In Andrew J.F. (Ed.). Information and Communication Technologies in Tourism. Proceedings of the International Conference in Cairo, Egypt.  Springer - Verlag.

Conference Papers

• Benbya, H., 2007. Developer's behavior and its impact on Open Source Software Design. Academy of Management Annual Meeting, Philadelphia, USA.

• Benbya, H., & McKelvey, B. 2007. Using Pareto-based Science to Enhance Knowledge for Practical Relevance. Organization Studies Summer Workshop, Crete, Greece.

• Belbaly, N., Benbya, H and Meissonier, R., 2007. An empirical investigation of the customer Knowledge creation impact on NPD Performance. Hawaii International Conference on System Science (HICSS-40), Big Island, Hawaii, USA.

• Benbya H. 2006. Mechanisms for Knowledge Management Systems Effectiveness: Evidence from the Silicon Valley. Academy of Management Annual Meeting, Atlanta, USA.  

• Benbya H. 2005. The dynamic interaction between institutional and cultural mechanisms in knowledge management systems effectiveness. Academy of Management Annual Meeting, Honolulu, Hawaii.

• Benbya H. 2005. Knowledge management support for new product development: Lessons from a case study in the aerospace industry. San Diego International Systems Conference (SICS), USA.

• Belbaly N. & Passiante G. & Benbya H. 2004. Knowledge Based Destination Management Systems. International Federation for Information Technology and Tourism (IFITT), Cairo, Egypt.

• Benbya H. & Belbaly N. & Passiante G. 2003. Knowledge Management Systems Mechanisms for success: some empirical evidence. Proceeding of the XIV Scientific Meeting of the AIIG, Entrepreneurship and Managerial Competencies, Bergamo, Italy.

• Belbaly N. & Passiante G. & Benbya H. 2003. The Knowledge based E-Business decision model. Advanced International Summer School on "New Approaches to Strategic Management", Ostuni, Italy.